Get in Touch With Us
Whether you have questions, need support, or just want to share your feedback, our dedicated team is ready to assist you. Reach out to us today, and we'll ensure you receive the help you need promptly and effectively!
Customer Care
We strive to respond promptly and resolve any issues with care and professionalism. Your trust and happiness are important to us, and we are committed to providing exceptional service to meet your needs. Thank you for choosing Divine Attire—we're here to help!
Have questions, feedback, or just want to say hello? We'd love to hear from you! Fill out the form below and one of our dedicated team members will get back to you as soon as possible. Let's connect and discover how Devine Attire can help you shine with style and confidence!
Call us at (718) 300 2822
or send us an email to: sales@devineattire.com
Returns
At Divine Attire, we want you to be completely satisfied with your purchase. If you need to return an item, you may do so within 7 days of the purchase date. Please ensure that the items are in their original condition and packaging. Once we receive your returned items, we will promptly issue a refund to your original payment method. If you have any questions or require assistance with your return, our dedicated customer care team is here to help. Thank you for shopping with us!
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Do you offer international shipping?Yes, we offer international shipping to several countries. Shipping rates and delivery times may vary by location. Please get in touch for details.
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How do I know my size?Refer to our comprehensive size chart, available on each product page, to find the best fit for your body measurements.
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Are there any shipping fees?We offer free standard shipping on orders over $199. For orders below $199, a flat shipping fee of $14.99 applies for standard shipping.
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What is your return policy?Our return policy allows for returns within 7 days of purchase. Items purchased within the US are eligible for a return, Store Credit, or exchange. Items purchased internationally can only be returned for an exchange. Items can be exchanged for other Items of equal or lesser value at no cost to you. Should you decide to return the merchandise, they are subject to a 25% restocking fee. The cost of returning items falls on the customer, as the initial shipping was free (Ground Shipment only). Shipping is non-refundable, unless a mistake on the part of our company is made, in which case shipping will be reimbursed. There is also a $10.00 reshipping fee associated with any returns. This fee is non-profit and is solely in place to allow us to continue providing free initial outgoing shipping to our customers. We do not accept any returns on usher suits, group orders, hats, discounted items, or any accessories, these items are final sale. Look at our size chart to better suit your size. We do not issue refunds if you did not order the correct size. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. THERE WILL BE NO CASH OR CREDIT-CARD REFUNDS, ONLY IN-HOUSE CREDIT WILL BE ISSUED. WE DO NOT PAY FREIGHT COSTS FOR RETURNED MERCHANDISE. To start a return, you can prepare a package and make sure to include your Order ID. Please note that returns will need to be sent to the following address: 110 Rochester Ave Suite 4p Brooklyn, NY 11213.
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How do I track my order?You can easily track your order by entering your order number in the "Track Order" section on our website.